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Mission First
Customer Always
Safety Above All
  • “Outstanding partnering effort. Customer rating in Quality Control Plan and effectiveness and Self-Initiated Improvements are scored at 100%”-USAF Customer

  • “They have exceeded all performance expectations and are willing to join together with the Government to solve any identified program issues.” -Government Program Manager

  • “They have a continual focus on improving operations and efficiency in the face of shrinking operations and maintenance budgets while providing safe and mission capable aircraft.” -Chief Quality Assurance Evaluator

  • “M1 takes daily changing requirements in stride and responds responsively and professionally. If attitude were a metric it would be 100%” -Award Fee Board Member

About M1 Support Services, L.P.

The key to risk-free outsourced services

M1 Support Services, L.P. is a service-disabled veteran-owned, woman-owned business with a wide range of capabilities in aviation support services, logistics, information technology, training services, supply chain management, acquisition and facilities and equipment maintenance. We provide responsive, high quality technical solutions to a wide range of Federal Government customers including the United States Air Force, United States Army, United States Navy, Veterans Administration, Department of Interior, General Services Administration, Internal Revenue Service, Drug Enforcement Administration, NASA, and the Federal Aviation Administration. read more

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Program Management

With a strong foundation of proven processes, the expertise to efficiently organize and staff programs, innovative technology tools, and the agility to rapidly respond to customer needs, M1’s program management principles ensure flawless mission execution from transition to mission completion.

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Quality Management

Measuring and monitoring of our task execution to internal and external standards results in high-quality performance. We use a process-driven, technology-based quality management system that enables preventive action, continuous improvement and eliminates risks. Based on customer objectives, AS9110C, and Lean Six Sigma, our quality management system focuses on error free, cost effective service delivery.

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Resource Management

Finding, training and retaining the best management and technically-skilled personnel, makes the difference between operational success and failure. The M1 resource management approach uses proven recruiting tools and team-building techniques to maximize employee productivity, safety, and security. This reflects our mission focus and is proven through customer satisfaction.

“They maintained a 98% on-time delivery rating. This is attributed to good management, knowledgeable technical personnel and effective supervision.” -USAF Contracting Officer

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